We do ship internationally. Please see rates and information above.

For unusually large or small orders to be sent outside the UK we can sometimes offer better shipping rates. If you are considering a large or small order then please feel free to send us an email first to check for the best shipping option.

If your final order requires additional postage costs we will contact you to agree this before proceeding to ship.

We aim to dispatch your order within 5 business days from order.
You will receive an email notifying completion and dispatch of your order when this takes place. Please check your spam folder!

Standard delivery times from dispatch are:
UK: 2-3 business days.
Europe: 3-5 business days.
Worldwide: 6-7 business days.

If your order is urgent please send us an email, quoting your order number, and we’ll do our very best to accelerate delivery when we can.

Please note that from time to time postal delays can occur owing to local difficulties. Such situations are unpredictable. If your shipment is delayed please first check your postal service’s website and local news sources to find any specific local information. Please also be prepared to ‘sit tight’. We have found that nearly all delayed items do eventually arrive. We appreciate that this is not ideal and we thank you for your patience and understanding. If you have a delay we will do our best to advise if you would like to get in touch. We can reassure you that all shipments are insured and in the event of loss or damage compensation will be offered once postal service formalities are completed.

If your order is awaiting dispatch it can be changed or cancelled. Please contact us quoting your order number, to arrange this.

If your order has been dispatched it can be returned if you are unhappy with the item/s once received. Please see ‘Returns’ below for full details.

You do not need an account to place an order; customer accounts are an optional facility.

If you wish to create an account when placing an order you can securely store your delivery and order information. This allows you to save time when you next order.

Card and payment information can be securely stored by our payment processors ( Stripe or PayPal ) – if you choose to do this. We do not store or see or store your card details which are secured by the checkout system.

You can return unwanted products within 28 days of receipt. Full details of the returns process can be found on our Returns page.

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